top of page
smc_logo_horizontal_k.png

Building thriving communities. 

We believe the best retail spaces go beyond transactions, they’re where collaboration thrives, success is shared, and the customer experience becomes unforgettable.

 

That’s why, when we’re on location for two full days, we don’t just deliver a detailed brand audit. We analyze how your brand shows up, what your competitors are doing, and how staff represents you.

 

Then, we take it further. We work with your accounts to craft plans and events tailored to your brand and community. Using top-tier assets like professional photography and graphics, we create polished, platform-ready materials for Facebook, Instagram, and beyond.

​

This approach transforms your brand into a community staple, building loyalty and excitement. Whether it’s boosting transaction values by 20–30%, collaborating with local businesses, or hosting demo days and rides that end at breweries, we help create experiences customers will rave about.

Image by Tegan Mierle

Dawn Patrol

Shoulda been

here yesterday, Brah. 

​

Promoting a group surf session that ended at the local taco spot, a perfect mix of community and good vibes.

​

Events like this aren’t about pushing sales; they’re about building connections and creating memories. It’s also a great opportunity to team up with a local school and encourage a break from screens while promoting an active, healthy lifestyle.

​

If your shop offers lessons or a surf camp, expect attendance to skyrocket, because honestly, who doesn’t fall in love with surfing after their first party wave?

​

Good times in the water, followed by tacos, leave a lasting impression, turning your shop into the heart of the local surf scene.

​

Sometimes, the best way to sell is to not sell at all.

SMC-WIX_1920x1280P_15%_Off-V01.png

Outfit & Save

Adding value while encouraging customers to take full advantage of the promotion.

​

​Promotions like this are a win-win for retail locations looking to grow their customer base while fostering a sense of community.

 

By featuring real customers who’ve purchased products from you the, flyer creates authentic, relatable content that resonates with potential shoppers and builds trust.

 

Offering 15% off accessories at the time of purchase incentivizes shoppers to complete their setup, boosting the shop's sales and ensuring customers feel equipped and excited about their new purchase. 

 

This program not only drives immediate revenue but also generates STOKE, encouraging word-of-mouth referrals as happy customers share their positive experiences with friends and family. It’s a simple yet impactful way to turn one-time buyers into loyal life long customers.

Near a Bike Park, here's a Banger

Work with your local park to get some industry pricing on buying passes for customers 

​

Many activities come with a high cost of entry, which can discourage potential customers. Offering your customers a way to use their shiny new gear, like a rad new bike, at no extra cost creates a more compelling value proposition.

 

This approach not only enhances the customer experience but also helps you expand your network of business partners, build brand integrity, and gain exposure to the core users of the products you sell. It’s a win-win that drives loyalty and growth.

Race Ready Tune-Up

Support your local community races & events.

​

Launch a discounted tune-up program for riders preparing for big races, triathlons, or benefit rides.

​

The program is a win-win: ensuring bikes were not only safe but also race day ready.

​

This initiative also created opportunities for upselling critical parts, accessories, and even nutrition that riders might need. In some cases, it even sparked interest in upgrading to a new bike altogether.

 

Beyond the sales impact, the program strengthened community ties by partnering with race organizers, who were eager to promote the service to participants.

​

We designed a visually engaging flyer that highlighted the program's benefits and ensured it was optimized for the shop's social channels and on-site displays. The result? A campaign that boosted both customer loyalty and shop revenue while getting riders ready.

Ride Now, Pay Later

More flexibility at checkout.

​

This program is an excellent way for outdoor retail shops to give customers the flexibility to purchase what they need without the immediate financial burden.

 

By partnering with your point of sale system or a third-party financing provider like Synchrony, you can offer easy financing options right at the checkout.

 

This gives customers the freedom to split their payments into manageable installments, while you still get paid upfront.

 

We've seen a lot of success with outdoor retailers implementing this program, as it increases the average transaction value and allows more people to say "yes" to bigger-ticket items. Customers enjoy the flexibility, lower rates vs their CC, and retailers see higher sales and stronger customer loyalty.

bottom of page